50% OFF ALL NEW CUSTOMER BOOKINGS EXP 01/31/2026 USE PROMO CODE NEWYEAR2026
BILLING: 224.592.0112
BILLING: 224.592.0112
Terms and Conditions
TERMS AND CONDITIONS:
Last Updated: 11/21/2025
Welcome to Equality Clean (“we,” “our,” or “us”). By accessing or using our website, booking services, or engaging with our company in any way, you agree to the following Terms and Conditions. Please read them carefully.
1. General Information
Equality Clean provides residential and/or commercial cleaning and related services. These Terms govern all service bookings, website usage, communication, and agreements between the client (“you,” “your”) and Equality Clean.
2. Service Booking
- All appointments must be booked through our website or approved booking channels.
- You must provide accurate information about your home or business. Incorrect or incomplete details may result in a price adjustment or cancellation.
- Booking times are approximate and may vary due to traffic, weather, or prior job duration.
3. Pricing & Payment
- Prices are based on the size, condition, and type of service requested.
- Final pricing may be adjusted after the initial walkthrough or upon arrival if the cleaning conditions differ from the information provided.
- Payment is due at the time of service unless otherwise agreed.
- We accept the payment methods listed on our website.
- Late payments may incur additional fees.
4. Cancellations & Rescheduling
- Cancellations or rescheduling must be made at least 24 hours in advance.
- Cancellations within 24 hours may incur a cancellation fee of up to 50% of the scheduled service cost.
- If our team arrives and cannot gain entry to the property, the appointment may be marked as a same-day cancellation.
5. Satisfaction Guarantee
We stand by the quality of our work. If you are not satisfied with any part of the cleaning:
- Contact us within 24 hours,
- Provide photo evidence if applicable,
We will return to re-clean the area at no additional charge.
6. Client Responsibilities
You agree to:
- Provide a safe, accessible working environment.
- Secure all valuables, fragile items, and sensitive documents before the service.
- Notify us of any pets, security systems, or special instructions.
- Ensure running water, electricity, and working HVAC are available during the cleaning.
7. Property Damage & Liability
- Our cleaners take great care when working in your home or business.
- If accidental damage occurs, you must notify us within 24 hours.
- We are not responsible for:
- Pre-existing damage, wear, or structural issues
- Items not properly secured (e.g., loose shelves, unstable decor)
- Breakage due to faulty or aging items
- Pre-existing damage, wear, or structural issues
- Equality Clean is licensed, bonded, and insured to protect you in case of major incidents.
8. Health & Safety
We reserve the right to refuse or stop service if conditions are unsafe, including:
- Mold
- Hoarding situations
- Hazardous materials
- Aggressive pets
Additional fees may apply for biohazard cleaning or excessive conditions.
9. Website Use
By using our website, you agree not to:
- Engage in fraudulent activity
- Attempt to damage or disrupt our website
- Copy or misuse content such as images, text, or branding
All website content is the property of Equality Clean.
10. Privacy Policy
We collect customer information only to schedule services, process payments, and communicate with you.
We do not sell or share your personal information with third parties except where required to complete your service.
11. Termination
We may refuse service or terminate the agreement at any time if:
- A client is abusive, unsafe, or violates policies
- Conditions are beyond reasonable cleaning standards
- Payment is not made or policies are breached
12. Changes to These Terms
Equality Clean reserves the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Information
For questions, service concerns, or policy inquiries, please contact us:
Website: www.equalityclean.com
BIG SAVINGS!
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50% OFF Your First Booking
Now Through January 31, 2026
Experience the quality and care of Equality Clean—at half the price.
This limited-time offer is exclusively for new customers and is the perfect opportunity to try our services for yourself.
Use Code: NEWYEAR2026
Book Online: www.equalityclean.com
Professional • Reliable • Licensed • Bonded • Insured
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